Shipping policy

Order Processing Time

All orders are carefully prepared and processed within 3 to 5 business days. Please note that orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, special promotions, or increased order volumes, processing and delivery times may take slightly longer than usual. If a significant delay occurs, our team will contact you by email with an update.

Shipping Costs and Estimated Delivery Times

We provide free shipping on all orders, unless otherwise stated.

Estimated delivery times:

  • United States and Canada: 10 to 15 business days

  • United Kingdom and Europe: 8 to 20 business days

  • Australia and New Zealand: 8 to 15 business days

  • Rest of the World: 10 to 20 business days

Please note that delivery times may vary depending on your location, local shipping providers, customs inspections, and other factors beyond our control.

Order Tracking

After your order has been shipped, you will receive a tracking link that allows you to monitor your package’s journey until it arrives.

Customs Fees, Taxes, and Import Charges

Bellumi is not responsible for any customs duties, import taxes, fees, or additional charges that may be required by your country’s authorities.

Any extra costs applied during or after the shipping process are the sole responsibility of the customer.

Incorrect Shipping Information

Please carefully check that your shipping address and contact details are correct before completing your purchase.

If an order is returned due to an incorrect, incomplete, or inaccurate address provided by the customer, any additional shipping costs required to resend the package will be the customer’s responsibility.

Lost or Damaged Packages

If your package is lost, missing, or arrives damaged, please contact us within 7 days of delivery at:

contact@bellumi.shop

Our team will investigate the situation and make every effort to assist you and provide the most appropriate solution as quickly as possible.